Company description:
A small chain of specialty natural foods stores dedicated entirely to craft products: farmstead cheeses and charcuterie; farm fresh produce, meats and eggs; spices, breads, coffees, teas and pantry items. We hand select artisan products from across America and around the world for their dedication to the craft, their incredible flavors and fusions, natural ingredients and beautiful packaging. Our goal is to be a brand ambassador for these smaller brands, sharing their unique stories, and bringing many of them to Maine for the first time.
Job description:
This is the perfect position for an innovative, results-oriented professional who is a motivated leader and can guide their team to provide exceptional customer service experiences.
The perfect candidate will have:
- 3+ years management experience in a retail environment, ideally specialty food or grocery
- A knowledge of wine and/or spirits is preferred
- Excellent customer service and supervisory skills
- Strong understanding of overall store operations
- Self-starter with strong leadership skills
- Excellent in-person and digital communication skills
- A demonstrated interest in learning about and sharing knowledge of the specialty products we sell
Duties:
- Oversee the start up and operation of a brand new retail location
- Drive profitable operation of store, supervising a small team of full and part-time staff members
- Demonstrate exceptional customer service, engagement and approachability to build relationships and maximize repeat visits
- Manage store’s inventory through successful operation of POS system and strong communication with Warehouse Manager
- Supervise the performance and development of team ensure efficient operation of department
- Communicate with and report to Head of Retail, Warehouse Manager, and Owners as required
- Develop deep knowledge of product and help coordinate in-store tastings and other education opportunities for both customers and team to improve customer service and propel product movement
- Oversee store’s opening and closing procedures to ensure the security and safety of the business and its staff
- Manage communication with outside vendors and reps as directed
- Assist with visual merchandising and overall store appearance
REQUIREMENTS:
- Ability to walk and be on feet for 10 hours a day
- Ability to bend, climb ladders & lift 50 lbs overhead repeatedly
- Availability on days, nights and weekends
COMPENSATION:
- Competitive salary, plus a 15% employee discount on all items products sold in-store (craft liquor, beer and wine included)
- This position is salaried, 40k to 70k
- Opportunities for advancement and future employee ownership